Changes to migration medical service provider

From 28 July the provision of visa medical examinations and assessments to clients in Australia will commence with Bupa Medical Visa Services.

The current Onshore Medical Services Contract between the Department of Immigration and Border Protection (DIBP) and the current service provider Medibank Health Solutions (MHS) will expire on 25 July.

The change to the new service provider will bring a number of significant client service enhancements that will result in the delivery of high quality and efficient services to meet the required client service standards. The scope of the contract will include onshore visa and migration medical services currently undertaken by MHS, as well as other visa and migration services currently undertaken by the department.